Strong Homes Strong Families collects information in several ways. For example, personal information is gathered when you register as a customer using our account interface. Once you register, you are no longer anonymous to Strong Homes Strong Families and are able to use some of our Services. In addition to registration, we may request information at other times, such as when you report a problem with our Site or Services, or contact the company via the corporate email address. If you contact Strong Homes Strong Families, we may keep a record of that correspondence.
Strong Homes Strong Families is committed to preserving your right to privacy. In some areas of our Site, we may request that you provide personal information, including your name, address, e-mail address, telephone number, and any other information from which your identity is discernible. Strong Homes Strong Families stores its customer information in a password-protected database to fulfill your requests for certain services. All information you submit to us is confidential and we do not sell or otherwise disclose such information to third parties, except to those third parties with whom we have contracted to fulfill your service request on our behalf. In those cases, we require third parties to respect the confidentiality of your personal information by using it only for the limited purpose of fulfilling your request and by not selling, transferring, or otherwise disclosing your information to other parties. All Strong Homes Strong Families personnel and any persons or entities assisting them with online activities are required to make no use of your personal information, other than for the purposes described in this policy. This Website is intended for adults. We do not knowingly collect personal information from children who are under the age of 13.
For Strong Homes Strong Families to provide our Services to you, we may need to collect information about how our Users access and use our Site and Services. This includes information such as the Web pages our Users visit on our Site, the Services that you use, and your interaction with our Services. We may also collect device-specific information (such as your hardware model, browser name, internet service provider utilized, operating system version, unique device identifiers, and mobile network information) and IP address.
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of this Site, you should contact a representative of Strong Homes Strong Families at [email protected].
Strong Homes Strong Families primary goal in collecting information is to improve the Site and provide the User with the best possible experience on the Site. We may collect and use Users’ information for, inter alia, the following purposes:
To provide our Products and Services to you: We may use User’s information to provide our Products and Services and to facilitate updates and support for our Products and Services.
To improve customer service: Information you provide helps us respond to customer service requests and support needs more efficiently.
To personalize User experience: We may use information in the aggregate to understand how our Users as a group use the Products and Services and resources provided on our Site.
To improve our Site and Products and Services: We may use feedback you provide to improve our Site and Products and Services.
To send periodic emails: We may use the email address to send information to Users and to send updates pertaining to Users’ orders or accounts. Emails may also be used to respond to their inquiries, questions, and/or other requests. Users may receive emails that may include company news, updates, or related Product and Service information available from Strong Homes Strong Families and its affiliates, etc.
Except as provided herein, only Strong Homes Strong Families and its affiliates will have access to Users’ account information. We also may do research on our Users’ demographics and behavior based on the information provided to us upon registration, gathered from transaction activity, from our server log files or from surveys. This research may be compiled, analyzed or sold on an anonymous aggregated basis, which does not include information that would identify you. Strong Homes Strong Families also may share this data with business partners or other third parties.
We will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it, or under the circumstances described below. We may disclose the information we collect from Users to third party vendors, service providers, contractors or agents who perform functions on our behalf. We may also share information in the following circumstances:
Data in the Aggregate: We may disclose “blinded” aggregated data and user statistics to prospective partners and other third parties, and for other lawful purposes. Blinded data is data that does not identify an individual person.
In Response to Legal Process: We may disclose or access account information when we believe in good faith that the law requires it. For example, we also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena, or as evidence in litigation in which we are involved.
Third Party Services: We occasionally hire other companies to provide limited services on our behalf, including packaging, delivering or mailing, answering customer questions about products or services, sending postal mail, providing investor information and processing data. We will only provide those companies the information they need to deliver the service, and they are contractually prohibited from using that information for any other purpose.
Business Transfers: As we continue to develop our business, we may buy or sell businesses or assets. In such transactions, confidential customer information generally is one of the transferred business assets. In the event of a transaction involving the sale of some or all of Strong Homes Strong Families businesses, customer and Site visitor information may be one of the transferred assets. For example, if we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
Strong Homes Strong Families offers its customers choices for the use and sharing of personal information. You may contact us at [email protected]. If you wish to view, edit or delete your personal information from our database, and we will use commercially reasonable efforts to accommodate your request.
Keeping your personal financial information private is vitally important to us. As a matter of policy and long time business practice, Strong Homes Strong Families does not sell information provided by its customers. User statistics that we may provide to prospective partners regarding financial matters are provided in the aggregate and do not include any personally identifiable information about an individual User. We will transfer the User’s credit card number, bank account number or other personal information to the appropriate credit card company or bank in order to process any online payments.
Your Strong Homes Strong Families account information and Strong Homes Strong Families profile are password-protected so you have access to this personal information. We use encryption technology to protect credit card numbers, bank account numbers, passwords and registration information while they are being transferred over the public Internet. Remember to sign out of your Strong Homes Strong Families account and close your browser window when you have finished your work. This is to ensure that others cannot access your account by using your computer when you are away from it. Because of the global nature of the Internet, when you give us information, that information may be sent electronically to servers outside of the country where you originally entered the information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Except as discussed above or otherwise designated, this Site does not use security encryption measures. Therefore, information that you disclose by use of this Site (as with any site that is non-secure), by posting a message or using email, potentially could be collected and used by others. This may result in unsolicited messages from third parties or use of such information by third parties for their own purposes, legal or illegal. As a result, while we strive to protect your personal information, Strong Homes Strong Families cannot ensure or warrant the security of any information you transmit to us or from our services, and you do so at your own risk. Strong Homes Strong Families is not responsible for any damages incurred resulting from the transmission of any information to us or from our services, or resulting from any unauthorized use of said information. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems.
Although we undertake commercially reasonable measures to prevent unauthorized access, loss, and misuse of information, third parties may nevertheless unlawfully or clandestinely intercept or access information or other confidential transmissions. We also ask Users to carefully review their accounts and immediately report any unexpected activity to us and their issuing bank or credit card company. Additionally, we ask all Users to take measures to help protect personal information in their online accounts, including the following:
None of the Sites within the Strong Homes Strong Families network are directed to children under the age of 13. We operate our network of Sites in compliance with the Children’s Online Privacy Protection Act and do not intend for registration by, and will not knowingly collect or use personally identifiable information from, anyone under 13 years of age. Please do not register for www.sh-sf.org, or any other Site if you are under the age of 13.
Please keep in mind that whenever you voluntarily disclose information online, that information is accessible to other customers and users. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you are online.
When your relationship with us ends, we will treat the information we have about you as if you were still our customer.
The contents of the Site, including, without limitation, text, graphics, images, recordings, and other content (hereinafter “Content”) are owned by Strong Homes Strong Families, and are protected by copyright under both United States and foreign laws. Unauthorized use or copying of the Content violates copyright, trademark and other laws. The Content and all copyrighted materials may not be modified, copied and distributed, downloaded, displayed, emailed, transmitted or sold in any form or by any respective copyright owner. Use of the Content on any other website or in a networked environment is prohibited.
The Site and its contents are provided on an “as is” basis without representations or warranties of any kind, including warranties of merchantability and fitness for a particular purpose. Neither Strong Homes Strong Families, nor its partners, etc.] or other representatives will be liable for damages of any kind arising out of or in connection with the use of this website or any information accessible via it. As a convenience to you, Strong Homes Strong Families may provide links to websites operated by other entities. If you use those sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk. Strong Homes Strong Families makes no warranty or representation regarding, and does not endorse, any linked websites or the information appearing thereon.